#we-guidance-box{display:none;position:fixed;top:50%;left:50%;width:600px;height:500px;margin:0 auto;background-color:#f2f3f5;z-index:1000;border-radius:8px;overflow:hidden;transform:translateX(-50%) translateY(-50%);box-shadow:0 2px 20px rgb(0 0 0)}#we-guidance-box.we-guidance-mb{top:20%;left:0;width:100%;height:80%;transform:none;border-radius:0}#we-guidance-box .we-guidance-header{height:60px;width:100%;color:#fff;display:flex}#we-guidance-box .we-guidance-header .we-guidance-head-left{flex:1;padding:10px;display:flex}#we-guidance-box .we-guidance-header .we-guidance-head-left img{width:40px;height:40px;border-radius:50%;overflow:hidden;background-color:azure}#we-guidance-box .we-guidance-header .we-guidance-head-left p{display:inline-block;margin:0 0 0 10px;line-height:40px;font-size:16px}#we-guidance-box .we-guidance-header .we-guidance-head-hide i{float:left;width:0;height:0;border:10px solid transparent;border-top-color:#fff;margin:25px 20px 0}#we-guidance-box .we-guidance-body{position:relative;height:calc(100% - 80px);overflow-y:auto;overflow-x:hidden;padding-top:20px}#we-guidance-box .we-guidance-body>div:last-child{padding-bottom:80px}#we-guidance-box .we-guidance-body .we-guidance-msg-bubble-box{display:flex;padding:0 20px 10px 10px}#we-guidance-box .we-guidance-body .we-guidance-msg-bubble-box img{width:30px;height:30px;border-radius:50%;overflow:hidden;background-color:#fff;margin-top:20px}#we-guidance-box .we-guidance-body .we-guidance-msg-bubble-box .we-guidance-msg-bubble-time{font-size:12px;padding:4px 4px 4px 10px;margin:0;color:#b2b2b2}#we-guidance-box .we-guidance-body .we-guidance-msg-bubble-box .we-guidance-msg-bubble{margin-left:10px;max-width:100%;position:relative;background-color:#fff;border:1px solid #f0f0f0;display:inline-block;padding:10px 15px;border-radius:3px;font-size:13px;word-break:break-word}#we-guidance-box .we-guidance-body .we-guidance-msg-bubble-box .we-guidance-msg-bubble:before{position:absolute;top:4px;right:100%;left:-12px;display:block;width:0;height:0;pointer-events:none;content:" ";border-color:transparent #d4e0e8 transparent transparent;border-style:solid solid outset;border-width:6px}#we-guidance-box .we-guidance-body .we-guidance-msg-bubble-box .we-guidance-bubble-option-box{margin:5px 0 0 10px}#we-guidance-box .we-guidance-body .we-guidance-msg-bubble-box .we-guidance-bubble-option-box .we-guidance-bubble-option{font-size:13px;display:inline-block;word-break:break-all;margin-right:10px;margin-bottom:8px;line-height:16px;cursor:pointer;color:#fff;padding:6px 9px;border-radius:12px;box-shadow:0 2px 6px rgb(0 0 0)}#we-guidance-box .we-guidance-body .we-guidance-answer-box{padding-bottom:10px}#we-guidance-box .we-guidance-body .we-guidance-answer-box .we-guidance-answer-bubble-time{font-size:12px;padding:4px 10px 4px 4px;margin:0;text-align:right;color:#b2b2b2}#we-guidance-box .we-guidance-body .we-guidance-answer-box .we-guidance-answer-bubble{margin-right:10px;max-width:100%;position:relative;color:#fff;border:1px solid #f0f0f0;padding:10px 15px;border-radius:3px;font-size:13px;word-break:break-word;display:inline-block}#we-guidance-box .we-guidance-body .we-guidance-answer-box .we-guidance-answer-bubble:after{position:absolute;top:4px;left:100%;right:-12px;display:block;width:0;height:0;pointer-events:none;content:" ";border:6px transparent;border-style:solid solid outset}#we-guidance-box .we-guidance-body .we-guidance-bubble-form{max-width:250px;box-sizing:border-box;background:#fff;padding:10px 20px;box-shadow:0 2px 9px 0 rgb(0 0 0);border-top:2px solid;margin-left:10px;font-size:13px}#we-guidance-box .we-guidance-body .we-guidance-bubble-form .we-guidance-bubble-form-input-group{margin-bottom:10px}#we-guidance-box .we-guidance-body .we-guidance-bubble-form .we-guidance-bubble-form-input-group label{display:block;color:#666;font-size:13px;line-height:18px}#we-guidance-box .we-guidance-body .we-guidance-bubble-form .we-guidance-bubble-form-input-group input{width:200px;height:28px;line-height:28px;border-radius:3px;outline:none;border:1px solid #ccc}#we-guidance-box .we-guidance-body .we-guidance-bubble-form .we-guidance-bubble-form-submit-btn{background:none;border:1px solid #ccc;border-radius:5px;margin:0;padding:4px 12px;line-height:20px;color:rgba(4,15,66,.9);font-size:13px}#we-guidance-chat-btn{position:fixed;right:10px;bottom:20%;width:25px;height:25px;border-radius:50%;overflow:hidden;box-shadow:0 1px 3px rgb(0 0 0);text-align:center;cursor:pointer;padding:10px;z-index:100}#we-guidance-chat-btn img{vertical-align:unset}